Being able to ask “What Can I Do About It?” FTW

The tempest around the recent Carrier IQ “spyware” issue serves as an important example of a key advantage of an open platform like Android, as compared to a closed source, locked system alternative (of course, we’ll use iOS as the example of the latter).

To be clear, before we begin, my point is *not* about the degree of “bad” that’s present in the various CIQ implementations. Let me clearly say that I acknowledge that (assuming you trust their statements on the matter, and I’m not arguing those here), Apple allowed the use of CIQ in the past in a much more limited capacity than some of the other cases, and it claims that it is even more limited in later releases. That’s great. Wonderful. Not what I’m talking about here, though.

The point I *am* making is that I don’t want to have to take the word of the carrier or the device maker on issues like this. All of them came out with similar statements denying the degree to which the “bad stuff” happened. Some were proven to be lying. Some may have been telling the truth. Doesn’t make much difference to me in this scenario.

My point is that you can take any instance of something like this and evaluate an important question. In order to avoid confusing the issue with the irrelevant details of the CIQ case, let’s (for the purposes of the rest of this post) substitute a different, totally fictional and hypothetical but similar discovery.

Let’s say it comes out in January that HTC, Motorola, and Apple all made deals with “DJR” (fictional) software in the past, and they all (to varying degrees) stored and shared some extra information you’d rather they didn’t.

The most important question (IMHO) if I’m a customer using a device where something like this has been discovered is “what can I do about it?

If I’m an Android user, there are several answers to that question. I could buy a different phone (since I have many to choose from) from a different carrier / manufacturer who hasn’t made the particular poor choice that I have a problem with. Or I could install an open source, custom ROM on the device I have now. This may (in some cases) void my warranty, but it’s at least an option that I can consider.

On the other hand, if I’m using a system like Apple’s iOS, I have nowhere to turn. There are no other iOS devices (not made by Apple) to choose from if I don’t like what Apple has decided to do on the one I have. I certainly can’t install some alternative “distribution” of iOS, since those don’t exist. Even if the source were open (or obtained by other means) and it was technically possible for someone to build an alternative *full* iOS ROM (as opposed to simply jailbreaking the stock Apple one, which doesn’t solve problems like this), it would be illegal for it to ever be distributed since the people doing so would be violating Apple’s copyrights in doing so.

Rather, the only real choice I would have as an Apple customer would be the decision of whether I’m willing to just accept it or whether it’s a big enough deal for me to leave them over.

That last point is the one that really hit me with this, and I think it provides some degree of insight into why some people who are really into Apple are so reluctant to ever admit that they’ve done anything “wrong” or negative, in any situation. Perhaps it’s because they know deep down that if they do acknowledge anything of that sort but continue to use Apple products anyway, they are effectively saying “and I’m willing to live with that because I want to use iOS and there’s nothing else I can do about it”.

Ultimately, that’s the point I’m making here. One of the benefits of a free / open platform is not being boxed in to those kinds of all-or-nothing choices.

This entry was posted in Blog Posts. Bookmark the permalink.